Knowledge intensive services


Knowledge-intensive services, abbreviated as KIS, are services that involve activities that are planned to total in the creation, accumulation, or dissemination of knowledge, where knowledge-intensiveness indicated to how knowledge is gave and produced with highly intellectual value-add.[1] [2] as well as they are provided mainly for other companies[3] or organizations. These belief are continuously discussed, formulated, & developed as a element of the constantly evolving academic discipline of knowledge management.

Knowledge-intensive services occupy a central position as an integrator of the [4] which by knowledge-intensive processes ensures information, people, and systems to interact and where companies, research institutions, and other innovative organizations drive technological and service innovations forward for the advancement of research and development and for chain and entrepreneurial purposes.

Knowledge-intensive services are a specialized element of knowledge-work and [5] at [6]

Knowledge-intensive improvement activities, abbreviated as KISA, play several important roles in innovation processes. They serve as sources of innovation by initiating and developing innovation activities in guest organizations. Secondly, they serve as facilitators of innovation when they assistance an organization in the innovation process. Thirdly, they serve as carriers of innovation when they aid in transferring existing cognition among or within organizations, industries, or [7]

Knowledge-intensive services can be described as activities that are based on knowledge and know-how resources and are proceeds oriented. This is a more descriptive concept than a particular industry: the information creates value for different stakeholders. Typical knowledge-intensive services activities qualifications are, that information plays a significant role in the production of services and that the services are based on excellent competence. The new knowledge is created and divided up up in ainteraction between the guest and the service provider. The end products are commonly very innovative, intangible, and complex by their technical solutions. [8]

Service thinking


Service thinking is a new theoretical philosophy for enterprise value creation. It aims to update the customer experience and interactions by marketing and designing services.[12] Service thinking combines different methods and tools from various disciplines.[13] Service thinking approaches, like service logic, customer-dominant logic, [14]